Unique Business Practices Make Printpal London Stand Out from Competitors

October 08 20:40 2018

Finchley, London – In operation since 2007, Printpal London is a full-service print shop specialising in both traditional and modern production techniques, their comprehensive product scope already sets the company apart from smaller printing services, London. However, it’s their bold new approach to customer service that has begun garnering attention for Printpal London.

Recently, Printpal London made the decision to end selling online. Some may consider it a strange choice, but the company says this move was made in the interest of customer service – and it’s one that distinguishes them from industry competitors.

Many clients lack a detailed knowledge of design and print, which can lead to difficulties in the online ordering process and, ultimately, to an unsatisfactory end product. Generally, most online shops employ an automated process that can lead clients to feel disconnected from these services, especially when additional charges are tacked on with little to no warning by the submission software.

Recognising this gap in customer service, Printpal decided to break from other printers in London by establishing a unique account management service. This all-in-one process connects clients with a single contact point to manage quotes and order placement and stay with clients until the delivery is made. The company notes that this change has led to a dramatic increase in customer satisfaction.

Printpal London offers a large variety of products, ranging from industry standards, like business cards, posters, and brochures, to more specialised items, such as various banner printing options. In addition to a wide selection of sizes and formats, the company have a diverse selection of materials available, including Foamex and Correx sheeting and various stocks of high-quality paper.

The company even have a team of graphic and web designers to help clients without graphic design experience and further emphasises their ability to handle small run and last-minute orders. They are also available on social media outlets including Facebook (https://www.facebook.com/contactPrintpal/) and Twitter (https://twitter.com/printpal_london). These services and outreach platforms are all just more ways that the company aims to uphold their dedication to strong customer service.

Many in need of specialised services may find the practices of most shops to be complicated or impersonal. With this insight into consumer behaviour, Printpal London have adapted their business policies to focus on the quality of each customer’s experience. More information about their services can be gathered on the company’s website or in-person at their physical location at https://plus.google.com/u/0/103953909077382146278.

Media Contact
Company Name: Printpal London
Contact Person: Media Relations
Email: Send Email
Phone: 020 8343 0099
City: Finchley
State: London N3 1TR
Country: United Kingdom
Website: https://www.printpallondon.co.uk/